Careers


Older Adults & Aging in Community Outreach Worker

Reporting to the Older Adults Team Lead, the Older Adults/Aging in Community Outreach Worker shall hold the responsibility of providing older adults experiencing or at risk of experiencing psychological, mental health, or addictions receive person-centered ‘system navigation’ and support services.

The successful candidate will be kind, compassionate, organized and will provide accurate and timely information to the Older Adults Team Lead. The successful candidate is to serve their clients through the coordination of safe, timely, effective, and efficient supports, resources, and services to address their unique set of needs.

Position Details

Responsibilities & Accountabilities

  • Liaise with natural and professionals supports
  • Conduct comprehensive assessments
  • Develop a service plan and goals for the individual(s)
  • Access critical resources and tools to improve individual wellbeing and emotional support advocacy
  • Build and maintain development of the collaborative service delivery and system navigation model with agencies participating in TWIN, including the carya, Calgary Chinese Elderly Citizens Association, Calgary Seniors Resource Society and 211.
  • Communicate with physicians and other healthcare professionals regarding client’s needs and progress
  • Measure clients' progress regularly and adjust services accordingly
  • Build and maintain existing collaborative work with the health system (i.e. PCNs, home care) to establish effective referral pathways for older adults experiencing, or at risk of experiencing physiological, psychological, mental health or addictions issues.
  • Work collaboratively with the Government of Alberta and other organizations as identified by Government throughout the project to identify, develop, and implement reporting and evaluation measures, which align with a Recovery-oriented Systems of Care framework.
  • Assist with program development and implementation aligning with best practices
  • Increase client knowledge of community programs and support, in effort to reduce isolation
  • Carry out case management functions including convening case conferences, liaising with community services and other professionals involved (especially education, social services, justice and health).
  • Ensure the maintenance of accurate records in line with practice policy
  • Maintain current knowledge and skills in professional designation, in accordance with role
  • Knows and adheres to the formal and informal departmental goals, standards and policies and procedures

Qualifications

  • Degree/Diploma in social work preferred. Other specialties would be considered, including specific registered counseling designations
  • A minimum of 3 years working with individual/older adults in adverse situations
  • Must be a member in good standing with their respective professional association/college
  • Knowledge and experience working with individuals/older adults in adverse situations and history of trauma
  • Applied Suicide Intervention, Non-Violent Crisis Intervention would be an asset
  • Must have effective interpersonal and communication skills and the ability to work well with a range of community stakeholders and service providers
  • Experience supporting individuals/older adults with mental health concerns
  • Familiarity with information systems
  • Valid driver’s license and access to a vehicle
  • Current First Aid/CPR-AED and BLS- HCP
  • Mental Health First Aid or ASSIST
  • Must be registered with or eligible to be registered with specific regulatory body
  • Experience in a non-profit organization will be considered an asset

Core Competencies

  • Professionalism – act in a manner consistent with JFSC’s mission, vision and values while complying with their policies and procedures
  • Strong analytical skills, accuracy, and attention to detail
  • Ability to multi-task and prioritize actions
  • Ability to handle highly confidential and sensitive information in a discreet and professional manner
  • Takes initiative and self-start
  • Ability to communicate both verbal and written
  • Must be dependable, honest, and responsible to ensure consistent quality care
  • Good observation skills
  • Ability to work independently, and as part of a collaborative team to build consensus
  • Superior Performance – strive, meet, or exceed all performance measures for your role
  • Maintains a professional appearance and conduct

Please send your resume and cover letter to HeatherI@jfsc.org. We thank all interested applicants who apply, however, only those who meet the required qualifications will be contacted.


Social Prescribing Link Worker

Working in collaboration with Outreach Workers, and reporting to the Older Adults Team Lead, this role will help support clients to improve their social determinants of health and live independently in the community. The Link Worker role will also support the connection of clients to a range of social, community and partner support. This aids in the goal of improving the client’s health and wellbeing, while providing opportunities to age safely in place.

Position Details

This position is part time, with a maximum of 15 hours, divided into 2 days per week.

Responsibilities include

  • Working collaboratively with an Outreach Worker to support clients access to, and engage with, supports in the community
  • Use social prescribing to empower people to take control of their health and wellbeing
  • Spend 1:1 time with clients to connect them to community groups and services for practical and emotional support
  • Manage a caseload of clients as directed by the agency Outreach Workers
  • Provide ongoing support for an allocated, but short-term, timeframe to promote engagement with identified services and achievement of goals
  • Provide support for client needs in the community or via home visits
  • Working as a team, support a caseload of clients for whom social prescribing might offer improved outcomes
  • Attend agency team meetings, Link Worker Community of Practice and other events as required
  • Undertake any tasks consistent within the scope of the role, ensuring that work is delivered in a timely and effective manner
  • Ensure compliance with all relevant policies and procedures in relation to health and safety, lone working, customer service, data protection and confidentiality
  • This is a non-clinical role; however, the Link Worker will receive support from both the employing organisation and supervising Outreach Worker

Skills and Abilities

  • A commitment and ability to provide a highly efficient, flexible, supportive and encouraging health and wellbeing services to clients
  • A commitment and ability to work within a team environment
  • Excellent communication skills (both verbal and written) and experience in communicating to different audiences particularly within community settings
  • Ability to process and record information accurately and in a clear and concise manner
  • Experience working with people from a variety of backgrounds and abilities
  • Comfortable in difficult situations and working with vulnerable populations
  • The ability to analyse and solve difficult problems and to take initiative and make informed decisions
  • Ability to work independently and to manage time/caseload well
  • Ability to work well with others (clients, community groups and partner organisations)
  • The flexibility to adapt to changing workload demands and new challenges

Qualifications

  • Human Services Background is required - if currently enrolled in or have received BSW degree/diploma is considered an asset
  • Experience in working with vulnerable populations and seniors
  • Satisfactory Police Check, including vulnerable sector check
  • Satisfactory Drivers Abstract
  • Class 5 driver’s license, and reliable personal vehicle is required
  • Team player with strong written and oral communication skills
  • Time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision
  • High degree of resourcefulness, flexibility, and adaptability
  • Proven ability to work effectively with older adults and clients from diverse cultural backgrounds

Please send your resume and cover letter to HeatherI@jfsc.org. We thank all interested applicants who apply, however, only those who meet the required qualifications will be contacted.


Housekeeper for our Home Support teams.

Our Housekeeping roles provide cleaning services to our senior clients who can live independently, in their own homes. You MUST take a genuine interest in our clients’ lives, providing care with dignity and respect, while ensuring that their environment is clean and safe.

Position Details

Responsibilities

  • Complete assigned work and provide services as directed in a cleaning/service plan, which may include, but are not limited to vacuuming/sweeping/washing floors, tiding bedrooms/changing beds, dusting common areas, garbage removal, washing dishes, cleaning countertops/cabinets, appliances, cleaning microwave, cleaning/organizing bathrooms, and common areas
  • Able to demonstrate proficiency in all expected cleaning competencies and complete required documentation, within the allotted time frame
  • Awareness of client’s rights and responsibilities
  • Create and maintain positive working relationships with clients, families, and other team members
  • Maintain confidentiality and uphold quality standards, by working with an awareness of and improving health and safety
  • Maintain current skill levels by attending in-services and additional training as required
  • Attend staff meetings as required
  • Maintain a professional appearance and conduct
  • Able to demonstrate proficiency in all expected cleaning competencies and complete required documentation, within the allotted time frame
  • Awareness of client’s rights and responsibilities
  • Create and maintain positive working relationships with clients, families, and other team members
  • Maintain confidentiality and uphold quality standards, by working with an awareness of and improving health and safety
  • Maintain current skill levels by attending in-services and additional training as required
  • Attending meetings as required
  • Maintain a professional appearance and conduct

Requirements

  • Highschool graduation is considered an asset
  • Ability to work with vulnerable older adults
  • Ability to work flexible hours
  • Reliable cell phone with data plan
  • Legally able to work in Canada
  • Fully vaccinated against COVID-19 is considered an asset
  • Satisfactory Police Check, including vulnerable population check
  • Valid driver’s license and reliable personal vehicle (as applicable)
  • Satisfactory Driver’s Abstract (as applicable)

Skills and Abilities

  • Professionalism – act in a manner consistent with JFSC’s mission, vision and values while complying with their policies and procedures
  • Excellent organizational skills and problem-solving skills
  • Ability to multi-task and prioritize actions
  • Take initiative and self-start
  • Good oral and written communication skills - Multi-lingual is considered an asset
  • Must be dependable, honest, and responsible to ensure consistent quality care
  • Good observation skills
  • Team player but still able to work independently
  • Superior Performance – strive, meet, or exceed all performance measures for your role

Additional Financial Benefits

  • Cell phone allowance of $20/month
  • Reimbursement for mileage travelled between client homes

Work Location Information

  • Client's homes across the city, with majority in NE and NW Calgary

Please send your resume and cover letter to HeatherI@jfsc.org. We thank all interested applicants who apply, however, only those who meet the required qualifications will be contacted.


JFSC is a non-denominational, accredited, non-profit social service agency dedicated to enriching lives and strengthening communities since 1961. We provide inclusive and accessible programs and services for individuals and families across their life spans, based on the values of compassion, social justice and improving the world.